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Account Managers

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At any time any number of account managers can be assigned to any client account. The following should be taken into consideration when assigning account managers:

Users with Normal (account manager) access rights will be able to view only projects of client accounts assigned to them.
Users with  Normal (account manager) access rights cannot view those clients, which has not been assigned to at least one client account of a particular client.
Users with  Normal (account manager) access rights will also be able to view any projects, to which they have been assigned as project managers.
Users with Normal (account manager) access rights would be able to create projects only within accounts which they have been assigned.

 

_bm3 Note: Access rights for each user can be set in Users and Access section of Projetex Server Administrator Corporate Settings tab. Existing accounts with currently assigned account managers are displayed on Client Profile tab.

 

Assigning and removing account managers

To assign or remove an account manager, you need to have production manager access rights. There are two ways of assigning account manager: when editing or creating a Client Account, and in the Client Profile tab itself, by clicking Account Managers button.

1. Open Main tab of Client window.

2. Select the client, to which you wish to assign account managers.

3. Click Account Managers button which will open Assign Account Managers window.

4. Select required account using Select Account drop-down list in Assign Account Managers window.

5. To assign an account manager to a client account, select this manager in Available Staff field, and click <<Assign button.

6. To remove an account manager from client account, select this manager in Assigned Staff field, and click Remove>> button.